Yes, they are. Games are fair, and we offer you an easy and straightforward way to verify them. Games from other providers have fairness guaranteed.

How do I create my account?

All you have to do to get started is click the 'Sign Up' button in the upper left corner and fill in all the required fields. We’ll then pop you over an email where you can verify your email address using the verification link we send you. Once all this is done, your account will be fully active.

Can I play the games without spending any money?

Yes, you can. You don’t have to spend any money to try out the games. Here at Khelosports, we allow you to play for free in order to familiarize yourself with our vast library of games and discover which one is your favorite.

Am I required to upload documents and why?

Our top priority is to make sure that we keep all our players safe and we take this very seriously. We are regulated by the XXX Gaming Authority and they request that we collect these documents in certain cases to create a safe and regulated environment where you can fully enjoy the website.

KheloSports FAQ - Your Ultimate Guide

FREQUENTLY ASKED QUESTIONS (FAQ's)

GENERAL

1

Why Choose Khelosports?

Khelosports is your ultimate destination for thrilling and engaging online games. With a user-friendly interface, secure gameplay, and a wide variety of game options, Khelosports offers a next-level experience to sports and gaming enthusiasts.
2

What Type of Games Does Khelosports Offer?

At Khelosports, players can enjoy a wide selection of games, including sports-themed games, skill- based options, and interactive game rooms. The platform is designed to provide entertainment for all types of players.
3

Can I play Khelosports games for free?

Yes, Khelosports offers demo versions of selected games so you can try them out for free before playing with real stakes. It’s a great way to explore and understand the gameplay without any risk.
4

My Game Is Not Loading on Khelosports. What Should I Do?

If your game isn’t loading on Khelosports, try refreshing the page, clearing your browser cache, or switching to a different browser. If the issue persists, contact Khelosports support for quick assistance.
5

Where Can I Find Information About the Khelosports Affiliate Program?

You can visit the Khelosports Affiliate Program section from the website’s footer. There, you’ll find all the details about how to join, promote, and earn commissions by referring new players.
6

What Happens if I Lose My Internet Connection While Playing a Game?

If your connection drops during gameplay on Khelosports, don’t worry. The system saves your progress and outcomes are handled as per game rules. Once you reconnect, you can resume or check the game result in your history.
7

Where Can I Quickly Search for My Favorite Games on Khelosports?

Use the search bar located at the top of the Khelosports website to find your favorite games instantly. Simply type the game name or keyword, and results will appear.
8

An Error or Technical Issue Occurred in a Khelosports Game. What Can I Do?

If you experience a technical glitch while playing a game on Khelosports, Please contact our Customer Service and provide the following information:Game/Game ID Exact/Approximate time when the game was played Stake amount and account balance before and after the game Error message received or explanation of the issue (if possible, provide a screenshot)
9

Can I Play Multiple Games at the Same Time on Khelosports?

No, Khelosports does not currently support playing multiple games at the same time. For the best experience and performance, it’s recommended to focus on one game per session. Opening multiple games simultaneously may cause performance issues or disrupt your gameplay.
10

The Video Stream on Khelosports Keeps Freezing. What Should I Do?

We advised you to close other running programs. Reduce the screen resolution or resize the browser.
11

What Happens if the Live Dealer Makes a Mistake?

If a live dealer makes a mistake during a game on Khelosports, the game round is paused, and the dealer immediately alerts the pit boss. Players are informed through the in-game chat. If the issue cannot be resolved right away, the round will be canceled, and all your stakes will be refunded as per Khelosports' game policy.
12

Can Dealers or Pit Bosses Help With Account Questions on Khelosports?

No, live dealers and pit bosses cannot access player account details. For any account-related queries, always reach out to the Khelosports support team via live chat or email.
13

Where Can I Find the Limits for Live Table Games on Khelosports?

On Khelosports, you can view the minimum and maximum participation limits directly within each game lobby. This information is displayed before entering any live table game, allowing you to select a table that matches your preferred range.
14

Where Can I Find the Game Rules on Khelosports?

Each game on Khelosports includes a “Rules” or “Info” section, usually accessible through the game interface. Be sure to read the rules before you start playing to ensure the best experience.
15

What Is the Correct : Khelosport, Khelosports, Khelo sports, or Khelsports?

The correct and official name is Khelosports — written as one word with an "s" at the end. Many users search for variations like Khelosport, Khelosports, or Khelsports, but the correct brand name is Khelosports. Make sure to use the right spelling to find the authentic platform and enjoy seamless gameplay.

REGISTRATION AND LOGIN

1

How do I open an account with Khelosports?
To create an account on Khelosports, follow these steps:
- Click on the "Join Now" button at the top-right corner of the homepage.
- Fill out the registration form with your details.
- Accept the terms and conditions.
- Click the "Signup" button to complete the process.
2

What Information Do I Need to Provide to Register on Khelosports?

When signing up on Khelosports, you'll need to provide a username, email address, password, and mobile number. This information ensures secure access to your Khelosports account.
3

I’m Having Problems Creating an Account on Khelosports. What Should I Do?

If you’re experiencing issues while registering on Khelosports, contact the Khelosports customer support team. They’re available to assist with registration problems and help you get started.
4

Forgotten Your Khelosports Username?

If you’ve forgotten your Khelosports username, please reach out to the Khelosports support team. Provide your e-mail Mobile number. They’ll verify your details and help you recover your login information.
5

Forgotten Your Khelosports Password?
If you've forgotten your password on Khelosports, follow these simple steps to reset it:
- Click on the “Forgot Password?” link located below the login bar on the Khelosports homepage.
- Enter your username and registered email address used during account creation.
- Fill in the security code displayed and click the “Submit” button.
- You will receive a message with a one-time password (OTP) to reset your Khelosports password securely.
- If you don’t receive the OTP or face any issues, contact the Khelosports support team for help.
6

Are There Any Age Restrictions for Opening a Khelosports Account?

Yes, you must be at least 18 years old to open an account on Khelosports. The platform adheres to responsible gaming policies and age verification processes.
7

Can I Open a Khelosports Account on Someone Else’s Behalf?

No, each Khelosports account must be created and used by the individual player. Creating an account on someone else’s behalf is against Khelosports policy and may result in account restrictions.
8

I Can’t Register on Khelosports Because My Data Has Already Been Entered. What Should I Do?

If your personal details have already been used on Khelosports, contact customer support. The Khelosports team will help verify and resolve any registration issues.
9

Can I Register More Than One Account on Khelosports?

No, Khelosports allows only one account per person. Creating multiple accounts can lead to suspension or restriction of services on Khelosports.
10

I Can’t Log In to My Khelosports Account. What Should I Do?

If you’re unable to log in to your Khelosports account, double-check your username and password. If the problem persists, use the password recovery option or contact Khelosports support for assistance.

Account and Verification

1

What Is KYC on Khelosports?

KYC (Know Your Customer) is a verification process required by Khelosports to confirm your identity and ensure secure, responsible gaming. It helps maintain the safety and integrity of the Khelosports platform.
2

Which Documents Do I Need to Provide for KYC Verification on Khelosports?
For KYC verification on Khelosports, you may be required to provide one or more of the following official documents:
- National Identification (ID) card
- Passport
- Driving License
Note: All documents submitted to Khelosports must be clear, fully visible, and must clearly show your full name, date of birth, photograph, and expiry date. This ensures a smooth and successful verification process on Khelosports.
3

Can I Change or Update My Account Details on Khelosports?
Yes, Khelosports allows you to update certain account details like your gender by following these steps:
- Log in to your Khelosports account.
- Click on “Account” from the dropdown menu near your username.
- Select “Edit Profile.”
- Make the desired changes.
- Click the “Update Profile” button to save.
For updating other account information, please contact Khelosports Customer Service. Additional identity verification may be required to ensure account security.
4

What If I Refuse to Provide Documents for KYC on Khelosports?

Providing KYC documents on Khelosports is essential for verifying your identity and securing your account. If you choose not to submit the required documents, your Khelosports account may face limitations, such as restricted access to features, delayed transactions, or withdrawal holds.

KYC on Khelosports is a one-time process that helps protect your account and ensure a safe, compliant gaming environment.
5

Are My Documents Safe with Khelosports?

Yes, all documents submitted to Khelosports are stored securely on encrypted servers. Khelosports follows strict data protection protocols to ensure your personal information remains private and protected.

For added security, Khelosports recommends that customers cover or blur sensitive data not required for verification—such as card numbers or irrelevant ID details—before submitting any documents.

Your trust and safety are a top priority at Khelosports.
6

Why Does Khelosports Need My Personal Details?

Khelosports requires your personal details to comply with legal regulations, prevent fraud, and ensure secure account activity. This information is also essential for processing withdrawals and providing account-related support.
7

Does Khelosports Allow Underage Players?

No, Khelosports strictly prohibits underage gaming. Players must be at least 18 years old to register and use the Khelosports platform, in line with responsible gaming standards.
8

How Do I Close My Khelosports Account?

To close your Khelosports account, contact the Khelosports customer support team. They will guide you through the account closure process and ensure your request is handled securely.
9

How Long Does Khelosports Take to Verify My Account?

The KYC verification process on Khelosports usually takes up to 24–48 hours after all required documents are submitted correctly. Any delays may occur if the documents are unclear or incomplete.
10

Can I Submit Photocopied Documents for Khelosports KYC?

Khelosports prefers clear, high-quality digital copies of your documents. Photocopied documents may be accepted if they are clearly legible, but scanned or photographed originals are strongly recommended.
11

What If I Don’t Have the Required Documents for Khelosports Verification?

If you’re unable to provide the requested documents, contact Khelosports support. They will guide you on acceptable alternatives or assist you in completing the verification process.

KHELOSPORTS MOBILE

1

How do I play games on my tablet or phone?

You can play through Khelosports website using our mobile version from your tablet or phone. Or scan the QR code to download Khelosports APP.
2

Is my device compatible with Khelosports APP?

Khelosports App is compatible with iPhone, iPad and other android devices.

BANKING

1

What Deposit Methods Do You Accept on Khelosports?
Khelosports supports multiple secure and convenient deposit methods for players across India. The following options are accepted:
- Bank Transfer (IMPS / NEFT / RTGS)
- Credit or Debit Cards – Visa, MasterCard, RuPay
- UPI Wallets – GPay, PhonePe, PayTM, BHIM, and more
- Direct NetBanking
All real money deposits on Khelosports are subject to a 1x wagering requirement before withdrawal. You can also convert Jeet Privilege Loyalty Points into playing credits for use on Khelosports.
2

How Do I Deposit Funds on Khelosports?
To deposit funds into your Khelosports account, follow these simple steps:
- Log in to your Khelosports account.
- Click on the “Deposit” option from the dropdown menu near your username.
- Select your preferred payment method – such as UPI, Wallet, Card, or Bank Transfer. For Net Banking, please contact Khelosports Customer Service for details.
- Enter the deposit amount you wish to add.
- Fill in your payment details as required.
- Confirm the transaction to complete your deposit.
Your deposit will reflect in your Khelosports wallet shortly after successful processing.

The minimum and maximum deposit amounts on Khelosports vary based on the payment method you choose. Below are the transaction limits per method:

Deposit Method
Deposit Method	Minimum	Maximum
Credit/Debit Cards (Visa, MasterCard, RuPay)	₹2	₹10,00,000
Bank Transfer (IMPS / NEFT / RTGS)	₹2	No limit
Wallets (GPay, PhonePe, PayTM, etc.)	₹2	₹10,00,000
NetBanking (Direct)	₹2	₹10,00,000

Khelosports ensures flexible deposit options, allowing both small and large transactions for your convenience.

5

What Currencies Does Khelosports Accept?

Currently, Khelosports accepts transactions in INR (Indian Rupees) for all deposits and withdrawals.
6

How Do I Withdraw Funds from Khelosports?
To withdraw funds from Khelosports, follow these simple steps:
- Log in to your Khelosports account.
- Click on the “Withdraw” option from the dropdown menu near your username.
- Click the “Add Bank Account” button to register your bank account details for withdrawal.
- Once your account is registered, click the “Fill Withdrawal Form” button.
- Complete the required details in the withdrawal form and click “Submit”.
Your withdrawal request will be processed according to Khelosports terms and conditions.
7

How Do I Deposit via Bank Transfer on Khelosports?
To make a deposit via Bank Transfer on Khelosports, follow these steps:
- Log in to your Khelosports account.
- Click on the “Deposit” option at the top right of your browser or in the menu.
- In the “Deposit” tab, select the “Bank Transfer” option.
- Enter the desired deposit amount and click “Proceed to Pay”.
- Perform the bank transfer using the bank details provided.
- Once the transfer is completed, click “Continue” and enter the UTR/Reference number of your transaction.
- To ensure your deposit is processed smoothly, double-check that all information is entered correctly.
Khelosports processes your bank transfer deposit once the transaction details are verified.
8

How Do I Deposit via Credit Card / Debit Card on Khelosports?
To make a deposit via Credit Card or Debit Card on Khelosports, follow these steps:
- Log in to your Khelosports account.
- Click on “Deposit” at the top right of your browser or in the menu.
- In the “Deposit” tab of your account page, select “Payment Type” and choose Credit Card or Debit Card.
- Enter the desired deposit amount and click “Deposit”.
- You will be redirected to the payment page to complete your transaction.
- Enter the required card details and follow the instructions to finalize the payment.
- After successful payment, you will be redirected back to your Khelosports account.
Your deposit will reflect in your Khelosports wallet shortly after the transaction is completed.
9

How Do I Deposit via Wallets like GPay, PhonePe, or PayTM on Khelosports?
To make a deposit via wallets like GPay, PhonePe, or PayTM on Khelosports, follow these steps:
- Log in to your Khelosports account.
- Click on “Deposit” at the top right of your browser or in the menu.
- Inside the “Deposit” tab, select “Bank Transfer” as your preferred deposit method.
- In the “Bank Transfer” section, choose the wallet (GPay, PhonePe, or PayTM) you want to transfer from and enter the deposit amount.
- Click on the “Continue to Pay” button at the end of the page to confirm your deposit.
- Make the deposit from your selected wallet app to the provided UPI ID.
- After completing the transaction, enter the UTR/Reference number on the next page. Your credits will be automatically added to your Khelosports account within 5 minutes.
Your deposit will be reflected instantly in your Khelosports wallet upon successful transaction.
10

How Do I Deposit via Net Banking (Direct) on Khelosports?
To make a deposit via Net Banking (Direct) on Khelosports, follow these steps:
- Log in to your Khelosports account.
- Click on “Deposit” at the top right of your browser or in the menu.
- Inside the “Deposit” tab, select “Deposit” as your preferred deposit method.
- Choose your desired Net Banking payment option.
- Enter the desired deposit amount in the provided field.
- Click the “Deposit” button at the end of the page to confirm your deposit.
- You will receive a confirmation once the payment is successfully processed.
Your deposit will be processed and reflected in your Khelosports account shortly after payment.
11

How Do I Make a Deposit via Wallets like MobiKwik or BHIM on Khelosports?
To make a deposit via wallets like MobiKwik or BHIM on Khelosports, follow these steps:
- Log in to your Khelosports account.
- Click on “Deposit” at the top right of your browser or in the menu.
- Inside the “Deposit” tab, select “Bank Transfer” as your preferred deposit method.
- In the “Bank Transfer” section, choose the wallet (like MobiKwik or BHIM) you want to transfer from and enter the deposit amount.
- Click on the “Continue to Pay” button at the end of the page to confirm your deposit.
- Make the deposit from your selected wallet app to the provided UPI ID.
- After completing the transaction, enter the UTR/Reference number on the next page. Your credits will be automatically added to your Khelosports account within 5 minutes.
Your deposit will be processed and credited to your Khelosports account after confirmation.
12

Is It Safe to Deposit and Withdraw Funds on Khelosports?

Yes, it is completely safe to deposit and withdraw funds on Khelosports. We use only certified and secure payment methods to ensure your transactions are protected.

Your privacy and security are a top priority at Khelosports , and we implement advanced security measures to safeguard your financial information.
13

Are There Any Deposit or Withdrawal Charges on Khelosports?

No, Khelosports does not charge players any fees for deposits or withdrawals. All transactions are completely free of charge, ensuring a smooth and hassle-free experience for you.
14

How Can I Cancel a Withdrawal on Khelosports?

If your withdrawal request is still in queue, you can contact Khelosports Customer Service to cancel it. Our support team will assist you in resolving the issue promptly.

Withdrawal Method
Minimum	Maximum
Online Withdrawal	₹100	No Limit

The processing time for deposits on Khelosports depends on the deposit method you choose. Here are the estimated processing times for each method:

Deposit Method
Deposit Method	Estimated Time
Credit Cards / NetBanking	Instant
Bank Transfer (IMPS / NEFT / RTGS)	5 mins - 15 mins
Wallets	1 - 5 mins
NetBanking (Direct)	Instant

Khelosports ensures quick and efficient processing of your deposits based on the selected payment method.

16

How Long Does It Take to Process Withdrawal on Khelosports?

The processing time for withdrawals on Khelosports typically takes between 1 to 15 minutes, depending on whether your withdrawal request is in the processing queue. However, delays may occur if there is maintenance or issues with your bank's server/system.

Khelosports strives to process your withdrawals as quickly as possible, but external factors such as banking system delays may affect processing times.
17

Do I Need to Deposit Funds When Opening an Account on Khelosports?

No, you do not need to deposit funds when opening an account on Khelosports unless & until you start to play immediately. You can create an account and explore the platform without making an initial deposit.
18

Can Someone Make a Deposit on My Behalf to My Khelosports Account?

No, Khelosports does not accept deposits from third parties. All deposits must be made by the account holder to ensure the security and integrity of your account.
19

Why Was My Withdrawal Cancelled on Khelosports?
Your withdrawal request on Khelosports may have been cancelled for the following reasons:
- The wagering requirement has not been met.
- The withdrawal was made using an incorrect method.
- The withdrawal request was made for a third-party bank account.
- We have requested identity verification documents. If the required documents are not submitted within 72 hours, the withdrawal request will be cancelled, and the funds will be returned to your Khelosports account.
- Further security verification is pending on your account.
For any issues, feel free to contact Khelosports Customer Service for assistance.

PROMOTIONS

1

Where Can I See Available Promotions and Bonuses on Khelosports?

You can find all available promotions and bonuses on the Promotions page of your Khelosports account. Stay updated on the latest offers to maximize your gaming experience.
2

Where Can I Check My Active Promotion on Khelosports?
To check your active promotion on Khelosports, follow these steps:
- Log in to your Khelosports account.
- Click on “Promotion” from the dropdown menu next to your username.
- Check your promotion history for details on your active promotions.
Stay updated on your current offers and ensure you're making the most of your promotions on Khelosports.
3

Why Has My Promotion Bonus Activation Locked Part of My Funds on Khelosports?
Your funds may be locked to a specific product related to the promotion until the wagering requirements are met. This is a standard procedure to ensure that you meet the promotion's terms before the funds become available for withdrawal.

To view your current credits from your promotion wallet, follow these steps:
- Log in to your Khelosports account.
- Click on “Wallet” under the dropdown menu next to your username.
In your wallet, you'll be able to see the following:
Main (Withdraw) Balance

Promotion Balance

Product Wallet
Keep track of your promotion balance to stay updated on your progress towards unlocking your funds on Khelosports.
4

How Can I Claim My Bonus on Khelosports?
To claim your bonus on Khelosports, follow these simple steps:
- Go to the Promotions Page on Khelosports
- Click on the respective promotion you want to claim.
- Click on “Join Promotion” to activate your bonus.
- Enter the desired amount and confirm to activate the promotion.
Make sure to complete any additional steps required by the promotion to fully claim your bonus on Khelosports.
5

How Do I Cancel My Active Promotion on Khelosports ?

To cancel your active promotion on Khelosports, simply contact Customer Service. Our support team will assist you in canceling the promotion and provide guidance on any further steps.
6

Do You Offer Any First Deposit Bonus on Khelosports?

Yes, Khelosports offers a 100% first deposit bonus for our new members. It's a great way to kickstart your experience on the platform and maximize your initial deposit.
7

What Are the Different Wagering Contribution Factors on Khelosports?
Below are the wagering contribution factors for each game type on Khelosports:
- All Slot Games: 1:1
- All Live Games: 6:1
- All Table Games: 1:1
These factors determine how much each game type contributes to meeting the requirements on Khelosports.
8

Do You Offer a Refer a Friend Referral Bonus on Khelosports?
Yes, Khelosports offers a Refer a Friend referral bonus. To claim your bonus:
- Contact Customer Service after your friend signs up, or you can track the referral status from the Referral Page.
- Once your friend makes a deposit of INR 5,000 or more and meets the wagering requirements, you will be rewarded with a INR 300 bonus.
9

How Do I Choose or Change My Alias in Live Games on Khelosports?

When you join a table on Khelosports, you will be prompted to choose an alias. Once you select your alias, it will be used for all future games. In some cases, certain games may automatically use your Khelosports username instead of the alias.
10

Where Can I Check My Game History on Khelosports?
You can check your previous game history on Khelosports by following these steps:

1. Go to the menu or profile section.

2. Navigate to the appropriate history section:
- Live Game History
- Casino Game History
- Slot Game History
This will allow you to view the details of your previous games based on the type of game you played.

JEET PRIVILEGE PROGRAM

1

What Is Jeet Privilege on Khelosports?

Jeet Privilege is our exclusive loyalty tier program designed to reward players on Khelosports. As you play, you accumulate loyalty points and unlock various benefits, including special promotions and bonuses.
2

Where Do I Find My Loyalty Points on Khelosports?
To check your Loyalty Points on Khelosports, follow these steps:
1. Log in to your Khelosports account.
2. Click on “Jeet Privilege” from the dropdown menu next to your username.
3. The Loyalty tab will display your current Loyalty Points and your Membership Tier status.
3

How Do I Join the Jeet Privilege Program on Khelosports?

All Khelosports players are eligible to participate in the Jeet Privilege program by simply registering an account and making their first deposit.

Existing players on Khelosports are automatically enrolled in the Jeet Privilege program and can start enjoying the benefits right away.
4

How Do I Earn Loyalty Points on Khelosports?

You can earn Loyalty Points by playing games on Khelosports. The number of points you accumulate is determined by the type of games you play and the associated wagering requirements.
5

Are There Any Bonus Loyalty Points on Khelosports?

Yes, Khelosports offers Bonus Loyalty Points for players in the Silver Tier and above. As you advance through the tiers, you can earn additional loyalty points as part of your rewards.
6

How Do I Redeem Loyalty Points on Khelosports?
To redeem Loyalty Points on Khelosports:
- Log in to your Khelosports account.
- Click the Deposit tab or the Jeet Privilege tab to access the LP Redeem section.
- Enter the cash amount to be credited based on your tier’s LP exchange points and click “Redeem”. (Only multiples of INR 500 are accepted.)
- Your Loyalty Points (LP) will be deducted, and the corresponding cash will be added automatically to your account.

PRIVACY & SECURITY

1

Is Khelosports Secure?

Yes, Khelosports follows strict security policies to safeguard players' privacy. All user data is encrypted to ensure confidentiality and protect against unauthorized access.
2

Are Khelosports’s Games Fair?

Yes, Khelosports ensures fairness in its games. With the exception of Live Games, Khelosports uses a certified Random Number Generator (RNG) to randomize outcomes. This complex algorithm ensures no unfair advantage is given to any party.
3

Does Khelosports Use Cookies?

Yes, Khelosports uses cookies to enhance the gaming experience for our players. Cookies help us provide a smoother and more personalized experience on the platform.
4

What Is My Personal Information Used for on Khelosports?
Your personal information may be used for the following purposes on Khelosports:
- Account Signup for Khelosports.
- Deposit/Withdrawal Validation to ensure secure transactions.
- Identity Verification during the verification process.
- Marketing and Promotional Activities to keep you updated with offers.
- Fraud Prevention to protect Khelosports players and ensure a secure gaming environment.